SHIPPING POLICY
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping (5-7 business days): Calculated at checkout
- Express Shipping (2-3 business days): Calculated at checkout
- Overnight Shipping (1 business day): Calculated at checkout
Free standard shipping is available on orders over $150.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email with your tracking number once your order has shipped. You can track your package using the tracking number provided.
International Shipping
We currently ship to select international destinations. International shipping times vary by location and typically take 10-21 business days. Customers are responsible for all customs duties, taxes, and fees imposed by their country.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately at foreignshop@store.com. We will work with the shipping carrier to resolve the issue and ensure you receive your jewelry.
Signature Requirements
For orders over $500, we require a signature upon delivery for security purposes.
REFUND & RETURN POLICY
Our Commitment
We want you to love your jewelry. If you’re not completely satisfied with your purchase, we’re here to help.
Return Eligibility
You may return most items within 30 days of delivery for a full refund. To be eligible for a return:
- Items must be unworn, undamaged, and in original condition
- Items must include all original packaging, certificates, and documentation
- Custom or personalized items cannot be returned unless defective
- Earrings cannot be returned due to hygiene reasons (unless defective)
How to Initiate a Return
- Contact us at [foreignshop@store.com] within 30 days of receiving your order
- Provide your order number and reason for return
- We will provide you with a return authorization and shipping instructions
- Pack the item securely in its original packaging
- Ship the item back using a trackable shipping method
Return Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective or we made an error
- We recommend using a trackable shipping service and purchasing shipping insurance for valuable items
- We are not responsible for items lost or damaged during return shipping
Refund Processing
Once we receive and inspect your returned item:
- Refunds will be processed within 5-7 business days
- Refunds will be issued to your original payment method
- Please allow 5-10 business days for the refund to appear in your account
- Original shipping charges are non-refundable (except in cases of defective items or our error)
Exchanges
We gladly accept exchanges for different sizes or styles. Please contact us to arrange an exchange. If the new item is more expensive, you will be charged the difference. If less expensive, we will refund the difference.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos. We will arrange for a replacement or full refund at no cost to you, including return shipping.
TERMS & CONDITIONS
Acceptance of Terms
By accessing and using this website and purchasing from our store, you accept and agree to be bound by these Terms and Conditions.
Products & Pricing
- All jewelry descriptions, weights, and measurements are approximate
- We reserve the right to correct any errors in product descriptions or pricing
- Product colors may vary slightly from images due to screen settings and lighting
- Prices are subject to change without notice
- We reserve the right to limit quantities purchased
Payment
We accept the following payment methods:
- Major Visa, Mastercard
- jazz cash
- Shop Pay and other digital payment methods
All payments are processed securely. We do not store credit card information on our servers.
Order Confirmation
Once you place an order, you will receive an email confirmation. This does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of [Your Store Name] and protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.
Jewelry Care
- Store jewelry in a cool, dry place away from direct sunlight
- Remove jewelry before swimming, showering, or exercising
- Avoid contact with perfumes, lotions, and harsh chemicals
- Clean jewelry gently with appropriate jewelry cleaning methods
- We are not responsible for damage due to improper care or wear
Limitation of Liability
To the fullest extent permitted by law, foreign shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.
Privacy
We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.
Governing Law
These Terms and Conditions are governed by the laws of pakistan. Any disputes shall be resolved in the courts of [Your Jurisdiction].
Contact Information
If you have any questions about these policies, please contact us: